SUPPORT / FREQUENTLY ASKED QUESTIONS


frequently asked questions We’re here to make your life easier. We’ve included a list of frequently asked questions that may help you better understand the benefits of Case-Connect surgical scheduling software. Please take a moment to browse through some of the questions that have already come up. If you don’t see the answer to your question, please contact us. We’d love to discuss how Case-Connect can help you and your practice.
Does Case-Connect comply with HIPAA requirements? | Hide

Can I produce reports about the cases I’ve completed? | Hide

How many users can access our system? | Hide

Can I add more support staff, sales reps, etc after the initial setup? | Hide

How will I know that each participant received the scheduling email? | Hide

Can I access Case-Connect through my Smartphone or PDA? | Hide

What software do I need to install to operate the system? | Hide

Do I need to sign a long-term contract? | Hide

Is our information secure? | Hide

Do we need internal IT support to maintain the scheduling program? | Hide

Can we reschedule or cancel surgeries using Case-Connect? | Hide

How will Case-Connect help me avoid wasted trips to the OR? | Hide


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